Trent Baits Terms and Conditions

Who we are:
Trent Baits
Unit 2b Eagle Road
Quarry Hill Ind. Est.
Ilkeston
Derbyshire
DE7 4RB
TEL: 0115 9441010
E mail: info@trentbaits.com

HOW TO MAKE A PURCHASE

Browse through product collections, select items you wish to purchase and add to shopping basket.
Once completed click Checkout and complete a few details to process your order.

We accept: VISA, MASTERCARD, SOLO, DELTA, VISA DEDIT, ELECTRON, SOLO

POSTAGE AND PACKAGING:

Costs for deliveries within the U.K:
Unless items are listed as post free, carriage costs will be automatically added at the checkout.

Up to 500g : £3.10 (Royal Mail)
500g - 1kg : £5.80 (Royal Mail)
1kg - 5kg : £6.50
6kg - 10kg : £8.75
11 - 25kg : £11.75
Over 26kg : £11.75 + £0.33 per kilo thereafter

Please call for international or bulk orders.

DELIVERY:

Boilie orders
are sent freshly rolled so we will notify you when your bait is being rolled so you know when to expect it. Usually 7 - 10 days (depending on time of year).

Other orders
As long as orders are received before 1pm, we strive to despatch them on the same day.

Upon receipt of your order and payment clearance we will despatch the goods as detailed above. If your chosen goods are out of stock, no longer available and we cannot meet your requirements we will credit your method of payment and advise you by Email.
If our courier is unable to deliver your goods he will leave details of options for delivery.
Please note items that are returned to us by the courier as undelivered we will not provide a second free delivery for customers who would still like the order.
Customers who have arranged with us to have their parcels left in a safe place must understand that this is at their own risk and Trent Baits cannot be held liable for any loss or damage to the parcel.

DAMAGED PARCELS

In the unlikely event of your parcel being damaged in transit, you must inform us on the day of receiving your parcel.

PAYMENT:

Payment can be made on-line we accept all major credit and debit cards. All transactions are processed using NetBanx who are one of the UK’s leading secure on-line payment provider. All card numbers are encrypted using 128 bit encryption they are not held on clear text on any website. In pure English this site is secure; your card details cannot be obtained by any other party.

PRIVACY POLICY:

Trent Baits is committed to ensuring that your privacy is protected we abide fully with the terms and conditions of The Data Protection Act 1998. We hold your personal details on a secure database and only allow access to those individuals who take your order. By ordering on-line you give us your consent to use your personal details for processing your order, market research, processing your payments and fraud detection. We will not sell, distribute or release your personal information to third parties unless we have your permission or are required by law.

COPYRIGHT NOTICE:

This website and its content are protected by copyright all rights reserved. Any redistribution or reproduction of part or all of its contents in any form is prohibited. You may not, except with our express written permission distribute or commercially exploit the content or transmit it or store it on any other website.

TAX CHARGES:

The price is inclusive of any payable V.A.T.in the U.K.